PRIVACY POLICY.

RED HAWK COIL TUBING PRIVACY POLICY

This is the Privacy Policy of the website (the “Website“), made available by Red Hawk Coil Tubing (“Red Hawk,” “we,” or “us“). It describes the information that we collect from you as part of the normal operation of the Website, and how we use and disclose this information.

Please be sure to read this Privacy Policy before using the Website or submitting information to us. You should review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Website. Remember, by using any part of the Website, you accept and agree to our privacy practices. Our Privacy Policy may change from time to time and your continued use of the Website after the posting of the revised Privacy Policy means that you accept and agree to the terms of the revised Privacy Policy. Please check this area periodically for updates to this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms. People who visit the Website shall be referred to as “Visitors.”

1. What Information We Collect

We may obtain personal information about you that you directly provide to us, including, for example, the following categories of information:

  • Basic personal information and identifiers (e.g., name, nationality, and country of birth)
  • Contact information (e.g., phone number, e-mail address, and mailing address)
  • Account information (e.g., username and password)
  • Commercial information (e.g., records of products or services purchased, obtained, or considered or transaction history)
  • Communications (e.g., when you submit questions or comments, select e-mail marketing communication preferences, indicate areas of interests, subscribe to newsletters, or participate in surveys, forums, or webinars)
  • Professional or employment-related information or other background information (e.g., education, experience, qualifications, current employer, work location, job title, and primary job responsibilities)
  • Geolocation information (e.g., when you use a company mobile application that uses location tracking for purposes of managing our business operations, operate a company vehicle equipped with an in-vehicle monitoring system, or attend an event we hold that utilizes attendance tracking technology)

We may also automatically collect personal information when you visit or use one of our websites or applications, including, for example, the following categories of information:

  • Technical information collected from your computer or mobile device (e.g., your IP address, browser type, and operating system)
  • Electronic network activity information and other information collected about your usage of our websites or applications (e.g., pages you visit, search terms you enter, and how often you visit)

From Visitors we collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages Visitors access or visit, and information volunteered by the Visitor.

From Visitors to the Career pages of the Website (“Applicants“) we collect information such as name, phone number, email and desired position. We also collect information contained on resumes voluntarily uploaded by Applicants.

Part of our data collection process may involve the use of “cookies,” which are small pieces of identifying information placed and stored on your computer by our server which enable our system to more readily “recognize” you when you visit. Cookies are frequently used to enable websites to more efficiently provide service, such as to customize the display to suit your interests, note your interests while visiting the website, and store information. We use information obtained through the use of cookies to, for example, better provide service to you and to evaluate and improve the effectiveness of our websites. Cookies will not be used to track your activities outside of our websites or for any purpose not disclosed herein.

You may elect not to accept “cookies” by setting your Internet options on your computer, however, please be advised that in that case, you may not be able to access part or all of our website, or parts of a website may not operate effectively.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page .

The Website is not intended for individuals under the age of 18. We will not knowingly collect information from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail at privacy@redhawkcoiltubing.com if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.

2. How We Use Your Information

We store and use personal information for many purposes. The information we collect is used to improve the content of the Website and the quality of our service and fill open positions within our organization. The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission or it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms, or as otherwise required by law.

We may use your personal information to verify your identity when you access and use our services and to ensure the security of your personal information. This is so we can comply with our contractual obligations to you. Communication: We may use your personal information to communicate with you, for example, if we are providing information about changes to this Privacy Notice or if you contact us with questions. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about our services. Other uses for your information may be:

Marketing: We may use your personal information to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. It is in our legitimate interests to provide more relevant and interesting advertising messages. Where necessary, we will obtain your consent before sending such marketing messages.

Recruitment and hiring: We may use your personal information to process an application you submit to work for us or to provide information to you related to job opportunities. It is in our legitimate interests to evaluate the qualifications of job applicants and to communicate with applicants or potential applicants regarding job opportunities. When necessary, we will obtain your consent before sending such communications.

Managing our business operations: We may use your personal information to manage our IT and communications systems, product and service development, company assets, strategic planning, project management, and operational improvement. It is in our legitimate interests to ensure our business operations function effectively.

Event registration and attendance: We may use your personal information to register you to attend or present at an event we host. At such events, we may use radio-frequency identification (RFID), Bluetooth Low Energy (BLE), or similar technology for purposes of tracking attendance, improving the event experience, and improving and appropriately tailoring the services provided to attendees. Such technology will always be limited to the primary event spaces and event hours and will never be used for non-business purposes. It is in our legitimate interests to manage the registration and attendance of our events and to improve the quality of our events, services, and customer engagement.

We do not use your email address or other personal information to send commercial or marketing messages without your consent other than Red Hawk’s marketing purposes. We may use your name and email address without further consent for non-marketing or administrative purposes (such as notifying you of major system updates, customer service needs, or items for which you have requested communication).

We reserve the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue, we reserve the right to share our entire database of visitors and customers with appropriate governmental authorities.

3. How We Store and Protect Information

Red Hawk uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website. Although Red Hawk and its licensors own the code, databases, and all rights to the Website and any feedback you provide, you retain all rights to your data.

We use both technical and procedural methods to protect the integrity and security of the personal information in our databases, including the use of firewalls, encryption for data transfer, restricted access to data, and employee training, and we use contractual or other measures with our contractors and service providers to provide a level of security and privacy protection comparable to the security and privacy protection measures we utilize regarding your personal information. The safety and security of your information also depend on you. Never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of the Website before you leave your computer. When personally identifiable information is no longer required to fulfill the purpose for which it was collected, it will be destroyed, erased, or made anonymous, provided there are no legal requirements for its continued retention. Our systematic practices for information and records retention and destruction apply to personally identifiable information.

4. Transfer of Customer Information

Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred and we would request that the entity treat your information in accordance with these terms.

Your personal information may be transferred to, stored, and processed in a country that is not regarded as providing the same level of protection for personal information as the laws of your home country, and it may be available to the government of those countries under a lawful order made in those countries.

We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protections for your personal information.

5. Other Information

For disputes regarding our collection or use of your personal information or for more information or questions regarding the Privacy Policy, including limitations on damages and the application of the laws of the State of Texas, please see our Terms or contact us by email at info@redhawkct.com or by mail at:

3525 FM-2087
Kilgore, TX 75662-8761
USA

Since we are constantly making changes and upgrades to our systems and services in order to better serve you, and how we manage your personal information may accordingly change, we anticipate updating this Privacy Notice from time-to-time. Therefore, we reserve the right to revise the content of this Privacy Notice in any manner and at any time, without notice. If we make any revisions that materially change the ways in which we process your personal information, we will notify you of these changes before applying them to that personal information.

As a convenience to our Visitors, the Website may contain links to third party sites that we believe may offer useful information. The policies and procedures we described here do not apply to those sites. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.